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ZOMETOOL, INC.
7475 W. 5th Avenue, Suite 204
Lakewood, CO 80226 USA

Phone: 303-297-3387
Toll-Free: 888-966-3386
Fax: 303-297-3487

Educational Support: support@zometool.com
Billing & Accounting: support@zometool.com

SHIPPING INQUIRIES

• Order Tracking

General Information
• Orders are normally shipped out within 3-5 days of receipt, Monday-Friday.
• Listed Shipping & Handling charges are valid only for customers in the continental U.S.
• UPS does not deliver to P.O. Boxes. Please provide a physical street address.
• Additional charges apply for shipments to Alaska, Hawaii and U.S. Possessions.
• Please note that for expedited delivery services, Day 1 is counted from the first business day after the pick-up.
• Additional charges apply for expedited shipments.
• Prices subject to change without notice.

International Orders

• Most international orders will be shipped via UPS Worldwide Express.

• Zometool offers a 90 day money back guarantee on all items. If you are unhappy for any reason with one of our products you may return it within 90 days for a full refund (excluding shipping charges), providing the item is returned in its original packaging with all contents intact. To receive a refund, you must include your name, address and phone number.
• Defective items may be returned for exchange or refund within 90 days. Please include a note explaining why the item is defective and include your name, address and phone number, and whether you prefer a replacement or refund.
• All returns must receive a Return Authorization Number from Zometool, Inc. by calling 888-966-3386 in order to receive a refund or credit.

  Mail returns and defectives to:
  Zometool, Inc.
  c/o Pam White
  7475 W. 5th Avenue, Suite #204
  Lakewood, CO 80226
  

• We are required to collect 3% sales tax on all orders shipped to a Colorado address.